SMS Terms of Service

By opting in to receive text messages (“SMS”) from Occam Immigration (“Occam,” “we,” “our,” or “us”) through any web form, intake form, scheduling system, or communication platform, you agree to the terms below. For information about how we handle your personal data, please review our Privacy Policy.

#1. Program Description

Our SMS program provides service-related communications, including but not limited to:

• Appointment scheduling, confirmations, and reminders
• Case-related updates or alerts
• Direct conversations with your legal team
• Time-sensitive legal or procedural reminders

Message frequency varies based on your interactions with our team and services.

#2. Consent

By submitting a phone number and selecting an SMS opt-in, or by otherwise requesting texts from us, you consent to receive SMS messages at the number you provide. Consent is not a condition of receiving legal services.

#3. Costs

Message and data rates may apply, depending on your mobile carrier plan.

#4. Opt-Out

You can opt out of SMS at any time by replying STOP to any message. You will receive a one-time confirmation of your opt-out. After you opt out, you may continue to receive non-SMS communications (e.g., email) per your preferences and our Privacy Policy.

#5. Help

For help with our SMS program, reply HELP to any message or contact us at hello@occamimmigration.com. You can also visit www.occamimmigration.com.

#6. Eligibility & Delivery

SMS delivery may be subject to your carrier’s coverage and device capabilities. Carriers are not liable for delayed or undelivered messages. Service is intended for U.S. subscribers; availability outside the U.S. is not guaranteed.

#7. Privacy

We value your privacy and honor attorney–client confidentiality. We do not share your mobile number or SMS consent with third parties for their marketing purposes. Your number is used solely to deliver messages related to your relationship with us. For details on data practices, see our Privacy Policy.

#8. Information We Collect for SMS

• Your name
• Your mobile phone number
• Opt-in/opt-out status and messaging preferences
• Message metadata (e.g., send time, delivery status) for program operation and troubleshooting

#9. Supported Use & Restrictions

• SMS is used for service-related communications and direct conversation with our legal team.
• We do not use SMS for marketing without a separate, explicit opt-in for marketing texts.
• Please do not include highly sensitive personal information (e.g., full SSN, payment card numbers) in SMS.

#10. Changes to These Terms

We may update these SMS Terms periodically. Updates will be posted on this page with a new “Last Updated” date. Your continued participation in the SMS program constitutes acceptance of any changes.

#11. Contact

Occam Immigration
174 East Bay Street, Suite 302
Charleston, SC 29401
hello@occamimmigration.com
+1 833 OCCAM US
www.occamimmigration.com

If you need a printable copy of these terms or an accessible alternative format, contact hello@occamimmigration.com.