norfolk immigration offices
USCIS Norfolk Field Office
Address, hours, jurisdiction map, and directions for the USCIS Norfolk Field Office serving 57 counties in Virginia.
USCIS Norfolk Field Office — 5678 East Virginia Beach Boulevard
Office Location
5678 East Virginia Beach Boulevard
Norfolk, VA 23502
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
134 Google reviews
service area
Counties Served by This Office
The Norfolk Field Office serves 57 counties in Virginia. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
94.6%
approval rate
Average↑ 3.9% above national average (90.7%)
Approved
1,601
Denied
92
Pending *
3,532
Based on 1,693adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the Norfolk Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
18
median days from interview to approval
TypicalInterview to approval
Cases reported
17
Faster than
26% of offices
Most recent case
Mar 2025
Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 3.9/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 134 reviews.
Amazing. the security officers at the entrance were so nice and gentle. That's a good experience. The USCIS officers who processed me till my biometrics were taken were also good. Very patient and professional.
Big boy security guard at the front with a bad attitude for no reason. The documentation the USCIS provided me with says military members may enter the ASC without an appointment. This guy says otherwise and refuses to assist further.
I never got to the office. I submitted my Green Card Renewal in May and paid for it but never heard back. When I call I only get the computer requesting the approval number and does not understand that I never got it and thats why Im calling. I think there should be a better system then talking to the computer with a one track mind. I never had that problem before.
THEY DON’T TAKE WALK-INs whatever your reason is. The Guard in the front, even with a dire need, for biometrics which will take around 15 mins to be done, will never let you in and will not care about your reason. My younger cousin cannot make it on his appointment date due to schooling. They called the number in his appointment. 2 months later, still they have not given him a new appointment. I read online that some field services may take you. So we tried. We spent thousands for his plane ticket to come here to try to walk-in. Unfortunately, the person in front does not care. So what do we do? They won’t even help us. I hope there are exceptions or considerations. Now, my cousin has to go back home again. Hoping we get another appointment. The wasted money could’ve paid for his one entire semester in school.
Officer Johnson was a great interviewer. Her office was very inviting. She made the interview feel very conversational. Genuine applicants will have no issues with her.
need help with your case?
Occam Immigration Serves Clients in the Norfolk Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Norfolk Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: