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USCIS New Orleans Field Office

Address, hours, jurisdiction map, and directions for the USCIS New Orleans Field Office serving 107 counties in Louisiana and Mississippi.

USCIS New Orleans Field Office building at 1250 Poydras Street, Suite 1800, New Orleans LA

USCIS New Orleans Field Office — 1250 Poydras Street, Suite 1800

Office Location

1250 Poydras Street, Suite 1800
New Orleans, LA 70113

Phone

1-800-375-5283 (National USCIS Customer Service)

Office Hours

Monday–Friday, 7:00 AM – 3:00 PM

4.1

124 Google reviews

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service area

Counties Served by This Office

The New Orleans Field Office serves 107 counties across Louisiana and Mississippi. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.

by the numbers

Approval Rates — Official USCIS Data

How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.

FY2025 Q4 · July–September 2025

Official Source

87.3%

approval rate

Below Average

3.4% below national average (90.7%)

Approved

1,089

Denied

158

Pending *

2,867

Based on 1,247adjudicated cases · Pending = cases still in queue, not denials

from the community

What Real Applicants Report

Community-sourced data about the New Orleans Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.

Post-Interview Processing Time

How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.

16

median days from interview to approval

Typical

Interview to approval

0306090 days

Cases reported

6

Faster than

36% of offices

Most recent case

Jul 2026

Source: VisaJourney community timelines · Post-interview processing only · Not official USCIS data · VisaJourney.com

Reddit Discussions

What r/USCIS users are saying about this office.

Case Timeline7 pts · 9 commentsFeb 2026
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Case Timeline34 pts · 24 commentsAug 2025
View on Reddit →

Visitor Experiences — 4.1/5 on Google

Recent experiences at this office, sourced from Google. Showing 5 of 124 reviews.

Redvers Fordyce3 weeks ago

I recently went in for my biometrics appointment and I must say the service was excellent. There weren’t many people there at the time, and the process was very quick and efficient. My appointment was scheduled for 12:00 PM, but I arrived around 11:45 AM. I had a key ring with a small knife on it, and security asked me to remove it before entering, so I had to step out and take care of that first. I would definitely advise not bringing any knives (even small ones on keychains) or unnecessary items. Also, be sure to carefully follow all security instructions, especially when they ask you to remove electronics. Overall, the process was smooth. If you arrive a little early, they may allow you to go in early as long as everything is in order. Just follow the instructions, be prepared, and it should be a quick experience.

LINDSEY YOO2 months ago

Literally the best experience at a government office. Clean, quick, friendly. Let us come early and told us where we can get beignets after. We were so nervous, but this was so unexpectedly smooth. Thank y’all for your hard work!

Susan4 months ago

Very nice people just everywhere. It was also pretty empty so we were in and out within a couple minutes.

Miss Joe7 months ago

Always had good experiences going there for different immigration appointments. Security and staff were always polite and respectful.

Timothy Leow8 years ago

As the elevator doors opened, I saw the silhouette of a almost universal symbol for the American dream. The Statue of Liberty stood before me, and as I walked into the United States customs and immigration services office, I couldn't help but feel a sense of awe and wonder for what I was doing. I was living The American Dream. The security officers here where extremely polite, charismatic, and helpful. The clerks and the entire staff was extremely professional, and made the process of getting fingerprinted absolutely delightful. While I was in the waiting room, I conversed with a gentleman from Scotland, Cuba , and Mexico. Myself, born in Canada, felt right at home in the ethnic melting pot. I have traveled hundreds of thousands of miles, lived on 3 continents, and have finally begun the process of becoming an American citizen. What a blessing. I look forward to the next time that I see that beautiful lady liberty.

See all 124 reviews on Google

need help with your case?

Occam Immigration Serves Clients in the New Orleans Jurisdiction

No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the New Orleans Field Office.

visiting this office

What to Expect at Your Appointment

USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know:

Arrive at least 30 minutes early. Bring your appointment notice (Form I-797C) and a valid government-issued photo ID.
You'll go through security screening at the entrance — metal detectors and bag checks. Leave prohibited items in your car.
Cell phones are permitted but must remain on silent throughout your visit.
Wait times vary from 10 minutes to over an hour. Bring water and something to read.
Bring all original documents referenced in your application — the officer may ask to review them.