jacksonville immigration offices
USCIS Jacksonville Field Office
Address, hours, jurisdiction map, and directions for the USCIS Jacksonville Field Office serving 46 counties in Florida and Georgia.
USCIS Jacksonville Field Office — 4121 Southpoint Boulevard
Office Location
4121 Southpoint Boulevard
Jacksonville, FL 32216
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
53 Google reviews
service area
Counties Served by This Office
The Jacksonville Field Office serves 46 counties across Florida and Georgia. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
87.8%
approval rate
Below Average↓ 2.9% below national average (90.7%)
Approved
999
Denied
139
Pending *
4,820
Based on 1,138adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the Jacksonville Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
<1
median days from interview to approval
Same-dayInterview to approval
Cases reported
6
Faster than
72% of offices
Most recent case
Jan 2025
Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 4.6/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 53 reviews.
They were very helpful. Don't being any weapons, no nail clippers. No battery phone chargers, no ear buds or ear pods. Don't forget your government IDs driver's license, military IDs, and or passports. Read the requirements on your USCIS documents.
Excellent service from the staff, everything was very quick and the service was very good.
Had my naturalization interview today. Everyone was so nice, since the first interaction at the door, making me feel at ease, joking. My adjudicating officer was extremely kind and I’m thankful for these people for treating us so kindly
I had my naturalization (N-400) interview at the USCIS Jacksonville Field Office and the experience was outstanding from start to finish. The officers at the entrance, the check-in staff, and the immigration officer who interviewed me were all extremely kind, respectful, and professional. The facility is clean, well organized, and very quiet, which creates a calm and reassuring environment. Five stars without a doubt. Thank you for such a positive and smooth experience.
From the moment I stepped into the office, I was greeted with professionalism and warmth. The officer “Perez”took the time to explain the process clearly. The officer's knowledge and expertise were evident as they handled my case efficiently, ensuring that everything was in order. I felt reassured knowing that my application was in such capable hands. Thank you again “Perez” best USCIS experience ever . I receive my green card super fast 🫡
need help with your case?
Occam Immigration Serves Clients in the Jacksonville Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Jacksonville Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: