helena immigration offices
USCIS Helena Field Office
Address, hours, jurisdiction map, and directions for the USCIS Helena Field Office serving 56 counties in Montana.
USCIS Helena Field Office — 754 River Rock Drive, Suite #101
Office Location
754 River Rock Drive, Suite #101
Helena, MT 59602
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
33 Google reviews
service area
Counties Served by This Office
The Helena Field Office serves 56 counties in Montana. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
100%
approval rate
High↑ 9.3% above national average (90.7%)
Approved
151
Denied
0
Pending *
271
Based on 151adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the Helena Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
22
median days from interview to approval
SlowerInterview to approval
Cases reported
7
Faster than
19% of offices
Most recent case
Sep 2024
Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 4.6/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 33 reviews.
I wish they had a directly line. The 800 number is the WORST!! I am sure this office is wonderful and would change my review if I am ever able to schedule an appointment to see it. (Fingers crossed) I do not loss my mind dealing the horrible 800 number robot lady or navigating website labyrinth.
I had a great experience at the USCIS Helena, MT office. The building was very clean and well organized, and the staff were incredibly sweet, professional, and respectful from start to finish. Everyone I interacted with was patient and helpful, which really helped ease my nerves. The process was smooth and efficient, and I felt treated with care and professionalism throughout my visit. I truly appreciate the positive experience and courteous service.
Scheduled my Canadian biometrics appointment here at Helena, MT as I was passing by the town back from YNP. Jerry and Dan, the security checkin folks are very sweet. Jerry though, is such a sweetheart. Both the ladies inside the office are very helpful and I got my biometrics completed in less than 5 mins. Appointment: 12-2pm
My husband and I traveled 3 hours to Helena for his biometrics appointment a couple of days ago. Both of the security guards were incredibly kind and considerate, and the lady that took my husbands biometrics was also very helpful. By far the best experience we've had with USCIS so far! The appointment itself was very quick - we were in and out in less than 30 minutes.
Wow the staff here are so friendly! I know everyone loves to talk about Jerry, but I also liked Gary and Pat :) They were all wonderful gentlemen and made me feel very safe and comfortable. I forgot to bring my notice form for biometrics, but the manager (also a very sweet lady) there printed out my form 😅 Really lucky to live in Montana where the USCIS office is a welcoming place!
need help with your case?
Occam Immigration Serves Clients in the Helena Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Helena Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: