el paso immigration offices
USCIS El Paso Field Office
Address, hours, jurisdiction map, and directions for the USCIS El Paso Field Office serving 26 counties in New Mexico and Texas.
USCIS El Paso Field Office — 1545 Hawkins Boulevard
Office Location
1545 Hawkins Boulevard
El Paso, TX 79925
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
47 Google reviews
service area
Counties Served by This Office
The El Paso Field Office serves 26 counties across New Mexico and Texas. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
94.4%
approval rate
Average↑ 3.7% above national average (90.7%)
Approved
1,773
Denied
106
Pending *
3,781
Based on 1,879adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the El Paso Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
23
median days from interview to approval
SlowerInterview to approval
Cases reported
5
Faster than
11% of offices
Most recent case
Apr 2025
Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 3.9/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 47 reviews.
Excellent staff
Very friendly, me and my wife was passed the USCIS here, thank everyone for all ! Good luck everybody !
Officer Maira Ramirez is the worst, she'll try to put your case in pending state by creating flags in the system against you. For e.g. she'll say you have a criminal record even if you didn't. She'll intentionally put you didn't submit enough evidence, say further review is needed when the case is straight forward.
Went to ask a question about paperwork and security gaurd wanted to help me, no thank you Night eyes employee.
Completely unprofessional and unprepared government organization. Changed appointments just one day in advance. Said they overbooked the appointments. If we couldn’t take the newer appointment, they would just shift us back in the queue and that could be more than six months. So we changed our days off of work at the USCIS’s whim. Fast forward to Naturalization-here is the date, take it or don’t naturalize. Then on the Naturalization date-show up at 8:00AM, don’t be late. All applicants and audience were in their seats at 8:30AM. USCIS staff within earshot on the left front of the room bragging to each other about how important they are and posturing. Meanwhile, the schedule is passed out: the ceremony doesn’t start until 10:00AM! Everyone has to wait in their seats for an hour and a half?!? This is clearly a mismanaged office, and I attribute it to whomever is in charge of this unprofessional organization.
need help with your case?
Occam Immigration Serves Clients in the El Paso Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the El Paso Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: