des moines immigration offices
USCIS Des Moines Field Office
Address, hours, jurisdiction map, and directions for the USCIS Des Moines Field Office serving 85 counties in Illinois and Iowa.
USCIS Des Moines Field Office — Neal Smith Federal Building, 210 Walnut Street, Room 215
Office Location
Neal Smith Federal Building, 210 Walnut Street, Room 215
Des Moines, IA 50309
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
23 Google reviews
service area
Counties Served by This Office
The Des Moines Field Office serves 85 counties across Illinois and Iowa. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
93.1%
approval rate
Average↑ 2.4% above national average (90.7%)
Approved
1,140
Denied
84
Pending *
3,062
Based on 1,224adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the Des Moines Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
7
median days from interview to approval
FastInterview to approval
Cases reported
13
Faster than
55% of offices
Most recent case
Oct 2025
Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 3.8/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 23 reviews.
I will say that this is a very inefficient place and workers. My mom registered to get the citizenship like everyone else. I helped her with the form N-400 as well as seeing her doctor for form N-648, because she can’t speak nor learn English due to the decline in memorizing. However, the medical form wasn’t accepted which means I cannot be her interpreter. And instead of noticing that through a mail letter, phone call, email, text message, they decided to do none of that. Me and my mom have been preparing for the interview for about a month since the appointment notice came, we studied very hard everyday, and we were nervous but prepared for the interview. On the interview day, my mom had a headache and stomachache from an appendix operation plus she was very anxious the day before her “test”. We came in the building, got into an officer’s office, did all that swearing and all we got is the announcement that my mom can’t do the interview in her first language because the N-648 wasn’t accepted, which they had months since the day we turned her documents in to let us know, but they ended up do nothing but let us know at the last second. They could’ve done this in a better way so it wouldn’t waste my school day, my mom’s workday, or even their time. They could’ve done things in a better way.
Went in for a biometric appt for form N565, extremely easy process. Be sure to follow all commands and answer all questions by the security check-in officers. The appt itself took maybe 5 minutes. Very easy-going staff. Now time to wait for processing, which I've heard takes months.. we shall see!
The immigration officer who interviewed my husband (and then administered oath) was so kind to him. We are really grateful for the warm official welcome to my (now OUR!) country.
Do not recommend, they deport documented immigrants who are in the country on an asylum visa! Maya Gonzales was illegally arrested today on an expired deportation order from 2008, she had already been arrested per the order and willingly went back to Mexico and LEGALLY obtained an asylum visa. She went in to file for her green card today and was subsequently arrested even though during her residency in the USA she hasn't committed any crimes and deserves citizenship! Now she will possibly be deported either tomorrow or sometime next week and this is a HUGE injustice and a complete violation of her refugee status! DO BETTER IOWA!!!
They are human care nice quiet place and respectful I thank god
need help with your case?
Occam Immigration Serves Clients in the Des Moines Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Des Moines Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: