cleveland immigration offices
USCIS Cleveland Field Office
Address, hours, jurisdiction map, and directions for the USCIS Cleveland Field Office serving 40 counties in Ohio.
USCIS Cleveland Field Office — AJC Federal Building, 1240 East 9th Street, Room 501
Office Location
AJC Federal Building, 1240 East 9th Street, Room 501
Cleveland, OH 44199
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
30 Google reviews
service area
Counties Served by This Office
The Cleveland Field Office serves 40 counties in Ohio. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
95.1%
approval rate
High↑ 4.4% above national average (90.7%)
Approved
1,475
Denied
76
Pending *
2,329
Based on 1,551adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the Cleveland Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
25
median days from interview to approval
SlowerInterview to approval
Cases reported
11
Faster than
4% of offices
Most recent case
Aug 2025
Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 3.5/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 30 reviews.
The first thing you see when you walk in is security! They were extremely friendly, kind and approachable. They even helped me with finding my room number. The officers have been respectful, kind yet remained very professional. They treat you with respect and dignity and make you feel human! I am very grateful that I was able to have this experience with such kind people.
I talked to the lady she helped me about my N400 she made my day
Garbage, why am i paying for such terrible service.
So, I'd actually like to thank this facility for being quick and efficient with my Greencard process. Originally I come from England, and my K1 visa application took over 18 months for the USCIS, NVC and the US embassy in London to approve due to covid and all the other things going on for the past few years. During that process it was complex, difficult, and nothing was very clear. I'd have given everyone involved in that process a 1 star in all honesty. With the grace of god we managed to do everything perfectly when we had no help at all. But my wait for my Greencard has been a lot easier. The biometrics appointment at this building took around 5 minutes to do, and now it's all been approved 2 months later. I am extremely happy that they were quick in processing everything, and overall they did a very good job. They are likely one of the best USCIS offices in the country.
It took like 10 mins for everything get done, the place was quiet peaceful and the lady in front desk reception was kind and nice but the old man who was collecting fingerprints and taking photo was not kind enough
need help with your case?
Occam Immigration Serves Clients in the Cleveland Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Cleveland Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: