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USCIS Charlotte Field Office

Address, hours, jurisdiction map, and directions for the USCIS Charlotte Field Office serving 72 counties in North Carolina and Virginia.

USCIS Charlotte Field Office building at 201 Regency Executive Park Drive, Charlotte NC

USCIS Charlotte Field Office — 201 Regency Executive Park Drive

Office Location

201 Regency Executive Park Drive
Charlotte, NC 28217

Phone

1-800-375-5283 (National USCIS Customer Service)

Office Hours

Monday–Friday, 7:00 AM – 3:00 PM

4

99 Google reviews

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service area

Counties Served by This Office

The Charlotte Field Office serves 72 counties across North Carolina and Virginia. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.

by the numbers

Approval Rates — Official USCIS Data

How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.

FY2025 Q4 · July–September 2025

Official Source

90.3%

approval rate

Average

0.4% below national average (90.7%)

Approved

2,025

Denied

217

Pending *

5,816

Based on 2,242adjudicated cases · Pending = cases still in queue, not denials

from the community

What Real Applicants Report

Community-sourced data about the Charlotte Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.

Post-Interview Processing Time

How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.

<1

median days from interview to approval

Same-day

Interview to approval

0306090 days

Cases reported

18

Faster than

72% of offices

Most recent case

Jul 2025

Source: VisaJourney community timelines · Post-interview processing only · Not official USCIS data · VisaJourney.com

Reddit Discussions

What r/USCIS users are saying about this office.

Case Timeline17 pts · 23 commentsDec 2024
View on Reddit →
Case Timeline15 pts · 5 commentsJun 2023
View on Reddit →
Approval StoryApproved 🎉112 pts · 33
Community PostGreened!!!76 pts · 26
Approval StoryApproved!65 pts · 42

Visitor Experiences — 4/5 on Google

Recent experiences at this office, sourced from Google. Showing 5 of 99 reviews.

Dania month ago

We had our interview at 8:00 am it was a very quick process, the officers were very nice.😊

laura carlton4 months ago

We was there for my husband appointment. And everything was smooth. And eve one is very freind.. And was fast officer Morraes. Was very kid. And very patient 😌.

dakpa Gyaltsen8 months ago

All people there super nice and helpful everything . Such a great location. ! Specially, Immigration officer, super friendly!

Loreley Banchik11 months ago

Our citizen and immigration officer was the greatest and most patiente person in the world in dealing with my 84 year old mom. So great full to her for making the process so easy on her

Prince Clarise Perimbie2 years ago

This is how public field offices are supposed to be operational. From security to the actual services that's being carried out to serve the masses. I have been to this office a couple of times( on appointments only), and I have been served with dignity, pride, and respect. I do appreciate all the efforts of these dedicated field officers woking here to respect time and are quick and decisive in helping those who come in for their services.

See all 99 reviews on Google

need help with your case?

Occam Immigration Serves Clients in the Charlotte Jurisdiction

No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Charlotte Field Office.

visiting this office

What to Expect at Your Appointment

USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know:

Arrive at least 30 minutes early. Bring your appointment notice (Form I-797C) and a valid government-issued photo ID.
You'll go through security screening at the entrance — metal detectors and bag checks. Leave prohibited items in your car.
Cell phones are permitted but must remain on silent throughout your visit.
Wait times vary from 10 minutes to over an hour. Bring water and something to read.
Bring all original documents referenced in your application — the officer may ask to review them.