boise immigration offices
USCIS Boise Field Office
Address, hours, jurisdiction map, and directions for the USCIS Boise Field Office serving 38 counties in Idaho and Oregon.
USCIS Boise Field Office — 7180 West Potomac Drive
Office Location
7180 West Potomac Drive
Boise, ID 83704
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
46 Google reviews
service area
Counties Served by This Office
The Boise Field Office serves 38 counties across Idaho and Oregon. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
92.7%
approval rate
Average↑ 2.0% above national average (90.7%)
Approved
356
Denied
28
Pending *
1,110
Based on 384adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the Boise Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
No community timeline data available for Boise yet.
View all cases on VisaJourney →Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 4.1/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 46 reviews.
Their AI chatbot is incapable of answering questions and will not connect you to an agent. You need to go to the physical office to speak with someone.
I was nervous entering the building for the first time but she was so nice and accommodating.
Green Card Interview. Waited over an hour to start the interview and another 30 minutes in between while officer was printing/ reviewing some paperwork. Not many questions asked, the officer was unfamiliar with our case. Why would we be called in for an interview if the officer doesn’t know the information needed to ask questions? Very surprised of this outcome, we were expecting a different experience. Other than that the security personnel at the entrance and at the check in was quick and polite.
Went for my Biometrics, and they’re very very helpful and nice especially to Leizel. I was nervous entering the building for the first time but she was so nice and accommodating. It was a quick visit. Thank you for the smile and a Great customer service❤️
The staff were wonderful! I had a biometric appointment today and I have orders to move to South Korea for the army. They helped doing the interview and the ceremony in the SAME DAY. I walked out of the office with my naturalization certificate. So so grateful.
need help with your case?
Occam Immigration Serves Clients in the Boise Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Boise Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: