albuquerque immigration offices
USCIS Albuquerque Field Office
Address, hours, jurisdiction map, and directions for the USCIS Albuquerque Field Office serving 23 counties in New Mexico.
USCIS Albuquerque Field Office — 1551 Mercantile Avenue NE, Suite B
Office Location
1551 Mercantile Avenue NE, Suite B
Albuquerque, NM 87107
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
15 Google reviews
service area
Counties Served by This Office
The Albuquerque Field Office serves 23 counties in New Mexico. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
92.8%
approval rate
Average↑ 2.1% above national average (90.7%)
Approved
438
Denied
34
Pending *
1,251
Based on 472adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the Albuquerque Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
16
median days from interview to approval
TypicalInterview to approval
Cases reported
6
Faster than
36% of offices
Most recent case
Oct 2025
Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 3.3/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 15 reviews.
How come the security guards are always sleeping on the job and how come it's so hard to get someone that is happy at this place everyone so grumpy and very poor at helping me with my situation is there anyone that could help me with my situation instead of not helping me I have showed up to this place 3 times and told me they can't help me I don't have an appointment
The automated answering service needs to be revisited. It gives basically two options and if you don't want those two things it keeps repeating it then hangs up. The website doesn't allow you to send scripted messages either so contacting them is futile. I am stuck and literally have no clue how to proceed
Entry Security, check in desk, and interviewing officer all very polite and professional in February 2024.
Terrible; been calling for three days requesting informaton about the swearing in ceremony on July 08th. The answering machine keeps hanging up on me.
Excellent experience, citizenship interview was during covid times, conducted via ipad at the center. They will only admit you 15 minutes prior to appointment as stated in the letter. Was in and out in under 45 minutes, officer was extremely nice and courteous. Sworn in at the same time during the interview.
need help with your case?
Occam Immigration Serves Clients in the Albuquerque Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Albuquerque Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: