albany immigration offices
USCIS Albany Field Office
Address, hours, jurisdiction map, and directions for the USCIS Albany Field Office serving 18 counties in New York.
USCIS Albany Field Office — 500 New Karner Road, Third Floor
Office Location
500 New Karner Road, Third Floor
Albany, NY 12205
Phone
1-800-375-5283 (National USCIS Customer Service)
Office Hours
Monday–Friday, 7:00 AM – 3:00 PM
69 Google reviews
service area
Counties Served by This Office
The Albany Field Office serves 18 counties in New York. If your zip code falls within this area, this is where your interview or oath ceremony will be scheduled.
by the numbers
Approval Rates — Official USCIS Data
How often this office approves N-400 and I-485 applications, based on USCIS quarterly reports.
FY2025 Q4 · July–September 2025
90.2%
approval rate
Average↓ 0.5% below national average (90.7%)
Approved
1,108
Denied
121
Pending *
1,987
Based on 1,229adjudicated cases · Pending = cases still in queue, not denials
from the community
What Real Applicants Report
Community-sourced data about the Albany Field Office — processing speed, visitor experiences, and more. None of this is official USCIS data.
Post-Interview Processing Time
How long it takes this office to issue a decision after your interview. Does not include the wait from filing to interview.
16
median days from interview to approval
TypicalInterview to approval
Cases reported
13
Faster than
36% of offices
Most recent case
Feb 2026
Reddit Discussions
What r/USCIS users are saying about this office.
Visitor Experiences — 4.4/5 on Google
Recent experiences at this office, sourced from Google. Showing 5 of 69 reviews.
fast service. I was only in there for 10-15 mins for my biometrics. accessible entry a short walk from the parking lot, even after the snowstorm
Should get 0 stars. There is no way to speak to a real person when you call unless you already have a case number? This makes no sense. Terrible terrible service.
I had an excellent experience. The people there were very nice and they make you feel super secure during the whole journey.
My recent I-130 interview at this USCIS location was a positive experience. The office was easily accessible on the third floor via elevator. Arriving 20 minutes prior to my scheduled appointment was appropriate. Staff were friendly and professional.
I was stressed before going, the security at the door was welcoming and helpful. Chris helped me around 10am. She listened to me patiently. She is truly an amazing person and friendly. Plus, we had a short conversation with a lady from biometrics in the elevator. She was really nice and positive energy. They made my day
need help with your case?
Occam Immigration Serves Clients in the Albany Jurisdiction
No matter which USCIS field office handles your case, our attorneys can represent you. We handle cases at offices across the country — including the Albany Field Office.
visiting this office
What to Expect at Your Appointment
USCIS field offices handle in-person appointments including green card interviews, naturalization interviews and oath ceremonies, and requests for evidence. Here's what to know: