Celebrating a Decade of Service 🎉
Last Updated: May 1, 2025
Occam Immigration (“Occam,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://occamimmigration.com (the “Site”), or communicate with us through other channels, including email and SMS.
By accessing or using this Site, you consent to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use the Site.
This Privacy Policy applies to:
Visitors to our Site;
Individuals who contact us through forms, email, phone, or SMS;
Clients and prospective clients;
Individuals who interact with our newsletters, downloadable resources, or webinars.
This Privacy Policy does not apply to information collected offline or through services not under our control.
We may collect the following types of information:
You may provide information directly to us when:
Filling out contact forms or booking appointments;
Signing up for newsletters or downloading resources;
Participating in webinars or live workshops;
Submitting client intake forms;
Communicating via phone, email, or SMS.
This may include:
Name
Email address
Mailing address
Phone number (including mobile numbers for SMS)
Immigration background or case information
Preferences or responses to surveys
Payment details (if applicable, processed via third-party payment providers)
Please do not provide sensitive personal information (e.g., Social Security numbers, medical or biometric data, etc.) through public channels or general contact forms.
When you visit our Site, we may automatically collect:
IP address and general geolocation
Browser type and version
Device type and operating system
Referring and exit pages
Pages viewed and time spent on each
Clickstream and interaction data
We collect this data through the use of cookies, tracking pixels, and analytics tools (see Section 8).
We may receive limited information from:
Analytics platforms (e.g., Google Analytics, HotJar)
Marketing platforms (e.g., Google Ads, Facebook Ads)
CRM and scheduling tools (e.g., Zoho CRM, Zoho Bookings)
Payment processors (e.g., Stripe, Zoho Payments)
This may include data such as referral source, click behavior, and interaction with email or ad campaigns.
We may use your information to:
Respond to your inquiries or requests
Schedule and manage consultations or appointments
Provide legal services if you engage our firm
Send newsletters, updates, and marketing communications via email
Provide downloadable guides, webinar access, or educational content
Send text messages (SMS) if you opt in (see Section 9)
Analyze website traffic and user behavior
Secure and maintain our website and infrastructure
Comply with legal or regulatory obligations
Depending on your location, we may rely on the following legal bases to process your information:
Your consent
Performance of a contract (e.g., providing requested services)
Compliance with legal obligations
Our legitimate interests (e.g., improving our services, securing our Site)
We do not sell your personal information.
We may share your limited information with:
Service providers and vendors who assist with email marketing, CRM management, payment processing, analytics, appointment scheduling, and website hosting
Government authorities or regulators, when required by law
Our affiliated law firm, when necessary to provide legal support or follow-up communication
SMS platforms and carriers, if you opt into text messaging (limited to service provision, not marketing)
We do not share SMS consent or mobile phone numbers with third parties or affiliates for marketing purposes.
All third-party vendors are contractually obligated to maintain the confidentiality and security of your data.
We use tools and platforms including:
Google Analytics
Google Ads and Meta Ads
HotJar (for session analytics)
Zoho CRM, Zoho Bookings, and Zoho Campaigns
Stripe or Zoho Payments (payment processing)
RingCentral (phone and SMS communication)
Please refer to the privacy policies of these third parties for more details about their data handling practices.
Our Site uses cookies, tracking pixels, and other technologies to:
Analyze how users interact with our website
Store preferences and session information
Enable retargeting ads and marketing campaigns
Enhance functionality and user experience
You can disable cookies in your browser settings. Disabling some cookies may affect website performance.
We retain personal data only as long as necessary for the purposes for which it was collected, including:
Fulfilling service requests or legal engagements
Meeting legal or accounting obligations
Analyzing performance or improving user experience
When data is no longer needed, we securely delete or anonymize it unless otherwise required by law.
If you opt in to receive SMS messages from Occam Immigration, we may use your mobile number to:
Send appointment reminders or service updates
Confirm bookings or deliver requested information
Send direct messages back-and-forth with your legal team
We collect:
Your name
Your mobile number
Your opt-in status and preferences
We do not share SMS consent or mobile numbers with third parties or affiliates for marketing purposes. Your mobile number is used solely for the purposes you agreed to.
You can opt out of SMS at any time by replying “STOP” to any message, or by contacting us at hello@occamimmigration.com.
See our full SMS policy here: occamimmigration.com/sms-terms
Depending on your jurisdiction, you may have the right to:
Access personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
Request that we restrict or cease processing your data
Opt out of marketing communications (via email or SMS)
Request a copy of your data in a portable format
To exercise these rights, contact us at hello@occamimmigration.com. We will respond within a reasonable time as required by law.
We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
If you access our Site from outside the United States, please note that your information will be stored and processed in the U.S. By using our Site or providing information, you consent to the transfer of your data to the United States and to its storage and processing under U.S. law.
This Site is not directed to children under 13, and we do not knowingly collect personal data from minors. If we learn we have collected information from a child without parental consent, we will delete it promptly.
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.
We do not share personal information with third parties for their direct marketing purposes.
If you are a California resident, you may request:
The categories of personal information we collect
The sources of that information
The business or commercial purpose for collecting or selling your information
The categories of third parties with whom we share your information
The specific personal information we have collected about you
To make a request, email us at hello@occamimmigration.com.
We may update this Privacy Policy periodically. Updates will be posted to this page with a new “Last Updated” date. We encourage you to review this policy regularly.
If you have any questions about this Privacy Policy or your personal data, please contact us:
Occam Immigration
174 East Bay Street, Suite 302
Charleston, SC 29401
hello@occamimmigration.com
+1 833 OCCAM US
This Privacy Policy is:
Linked in the footer of every page on our website
Linked near every web form that collects personal information or SMS consent
Written in clear, accessible language for public reference
If you have any questions, please contact us at hello@occamimmigration.com.
